Cookie Policy
Last Revised April, 2021
At HelioScout Inc. (“HelioScout,” “HS,” the “Company,” “we,” “our,” or “us”), we believe your personal information are important, valuable, and private to you. When you use HS’s product or service, HS is always committed to taking serious policy and technical measures to protect your data while being transparent to you in regarding to what extent HS will collect and use your data. This Cookie Policy, being applied to all HS’s products and services by incorporation or reference, is an addition to our Privacy Policy to further enhance our security practice and your personal data protection.
As explained in this policy, when you visit the HS website at www.helioscout.com and related sites (collectively the “Site”) or use our other services offered by HS (collectively the “Services”), HS may set cookies to support functionality and collect information about your use of our Site and Services.
1. What is a cookie?
A cookie is a small piece of data (text file) that a website stores on your computer or device in order to remember information about you, such as a unique identifier, your language preference or login information. The cookie is an important mechanism to make a user’s browsing experience better and more personalized.
As explained in Section 3 below, you do not have to accept cookies and you may set your browser to restrict their use, and you may delete them after they have been placed on your hard drive or device. If you do not accept cookies, some areas of our Site or Services may take more time to work, or may not function properly. If you delete cookies set by our Site, our Site will not remember your settings and you may have to log in again.
BY CONTINUING TO USE THE SITE OR SERVICES, YOU CONSENT TO THE PLACEMENT OF COOKIES ON ANY DEVICE USED TO ACCESS OUR SITE OR USE THE SERVICES.
2. Our First Party Cookies
First party cookies are cookies set by HS and through the HS website domain you are visiting (such as helioscout.com). These cookies are necessary cookies and are essential in order to enable you to move around the Site and use its features that you have requested, such as logging in to your account, or filling out forms. These cookies can also be used to remember preferences or choices for services you requested and detect suspicious use. You can set your browser to block these cookies, but some parts of the Site may not then work.
3. Controlling Your Cookie Preferences
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit your browsers’ websites.
If you have a question about HS’s cookie policy, who should you contact?
Users can reach out to their account manager or contact support at info@helioscout.com.